Bill Payment Methods

Paying Your Water Bill

Valley Center Water District offers several convenient ways to pay the water bill.

ON-LINE ACCOUNT (new!)

View and pay your water bill on-line.

MAIL

Mail the payment in envelope enclosed with water bill.

DROP BOX

Drop the payment in envelope to a drop box located in front of the District - Payments are picked up once a day at 12:00PM, Monday through Friday.

DISTRICT OFFICE

Our hours are Monday - Thursday 7:00am to 4:30pm, and Friday 7:30am to 4:00pm.

DIRECT PAYMENT

Automatic withdrawal from your checking or savings account. The application can be found here, or you can contact us at 760-735-4502 and we would be happy to mail, fax or e-mail the application to you.

CREDIT CARD, DEBIT CARD OR E-Check

Via Official Payments website. Payments can be made by clicking on the payment option above, by phone by calling Official Payments at 1-877-533-0074, or at the payment counter in the District. A convenience fee of $5.95 will be charged by Official Payments for any payment made. Please Note: Starting on June 1, 2017, payments must be $500 or less. If your bill is over $500, you may make multiple payments up to $500 each time, up to the total amount of your bill. Please note that there will be a service fee assessed for each payment.


How Your Water Bill is Spent

The District is not a "company" but a unit of local government. As such, it does not make a "profit." Of our basic water rate only about 10.5% stays with the district. The rest goes to pay the wholesale cost of water to Metropolitan Water District and San Diego County Water Authority. In addition, we collect a monthly service charge to cover about half of our fixed costs we incur regardless of how much water you buy, such as reading the meters and keeping the reservoirs and pipelines ready for our customers.

Of the small amount we keep, we maintain about 300 miles of water mains and 44 reservoirs, as well as thousands of valves, appurtenances, and fire hydrants, spread over 100 square miles. Any money we have left over is used to replace and enhance our water facilities to help ensure quality water and service to our customers.